Account Director

Account Service · Springfield, Massachusetts
Department Account Service Employment Type Full-Time Minimum Experience Mid-level Compensation
starting at $65,000
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Account Director (managerial responsibilities)

POSITION IN-OFFICE in SPRINGFIELD, MA

Less than 25 miles from Hartford, CT This is not a telecommuting opportunity
We are a full-service marketing agency serving clients in a variety of industries
including (but not limited to) retail, healthcare, banking and financial, insurance, manufacturing,
political, and non-profits. We seek a dynamic, responsible, and customer-focused individual who will
serve on our account team. This is not a telecommuting opportunity.
Are you passionate about working with various clients and managing key accounts? Are you a detail-
oriented individual who goes the extra mile to see a client—and your team—succeed? The Account
Director is responsible for serving as a brand manager providing, among other responsibilities,
client support, ongoing communication, research, crafting proposals and presentations, and
facilitating workflow within the agency. You’d work with a specific group of our great clients.

Responsibilities
Key account lead for specified clients
Drive the strategic plan for managed clients
Partner with the account team to oversee client-related work
Run client meeting
Be responsible for facilitating meeting agendas, recaps, and status reports Generate scope of work
and develop sound creative briefs
Craft business communications to clients, vendors, and other external stakeholders

Proofread and edit client deliverables prepared by other writers in support of your client accounts
Submit Application
Work with internal departments to manage in-house creative deliverables, including
timelines, deadlines, and presentations
Administrative duties include developing thoughtful proposals and presentations

Must Possess:
A passion for all facets of communications
Strong organizational, presentation, and writing skills Amazing attention to detail
A strategic thinker Great proofreading skills
Ability to manage and maintain multiple key accounts simultaneously and meet strict deadlines
Talent to develop rapport with clients through providing day-to-day client contact,
managing the relationship & expectations, and troubleshooting with vendors when necessary
Strong verbal and written communications skills, including meeting facilitation and
presentations
Ability to work independently and cooperatively with a team in a creative and fun working
environment
Ability to receive and grow from constructive feedback from the team and clients Exhibit a sense of
urgency and a strong commitment to quality
Integrity, professionalism, discretion, and ability to maintain con?dentiality
Understanding of agency capabilities, vision & mission, and utilizing agency resources/tools
appropriately and efficiently
Extreme proficiency in Microsoft Office Suite

Hiring Requirements:
Bachelor’s degree in communications business administration, marketing/advertising, or related
field
Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint) HubSpot Inbound Marketing a plus

We strive every day to be amongst the ranks of world-class professionals and
leaders, and that is why every team member must complete the Performance Dynamics Program. Great
bene?ts include health, life, and 401(k). Fun and creative working environment. Awesome clients. If
you think you’ve got what it takes to be one of the best, we want to hear from you.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, or veteran's status.

Applicants with a disability or a disabled veteran may request a reasonable accommodation if he/she is unable or limited in his/her ability to access job openings or apply for a job on our website as a result of his/her disability. The applicant may request reasonable accommodations by contacting us at 317-661-1740.